Safeguarding against Covid-19

The “New” Normal

Safety of Our Customers and Staff

As of Monday 10th August, Face Coverings are now Mandatory in all indoor areas, and we in Macks will be asking everyone to please wear a mask to protect our Customers and Staff from Covid-19.

To our Customers,

Our Covid-19 Compliance Officer has completed the HSA Covid-19 course and all our Staff have been given advice and guidance in preventing the spread of Covid-19 under Public Health Advice.

Hand Sanitisers are available throughout our premises and we have Social Distancing signage also throughout the building. Masks and Nitrile Gloves are available for our customers on request at each Change Desk and Bowling Reception.

Physical Barrier Screens have also been added to our Gaming Section to protect Customers and Staff.

In our Bowling Alley, the amount of Balls given to each lane have been limited to 6, and these will be supplied in different weights.

Balls will be sanitised and disenfected after every use.

We ask customers where possible to use their own shoes, with the exception to high heels which are not allowed. If the player needs bowling shoes, they will be provided and after use they will be sanitised and disenfected and taken out of service for 48 hours.

Our Gaming, Amusements & Bowling Areas are sanitised throughout the day.

We constantly remind everyone to keep their Social Distance and to keep practising Hand Hygiene.

Good hygiene and hand washing

Good hygiene and washing your hands properly and often will help to stop the spread of coronavirus. Follow this advice as strictly as possible and encourage others to do this too.


  • Wash your hands properly and often, for at least 20 seconds.
  • Cover your mouth and nose with a tissue or your sleeve when you cough and sneeze.
  • Put used tissues into a bin and wash your hands.
  • Clean and disinfect frequently touched objects and surfaces.


  • Do not touch your eyes, nose or mouth if your hands are not clean.
  • Do not share objects that touch your mouth – for example, bottles, cups.